A SETUP FOR YOUR WORKFLOW
Make the arrival plan as clear as the guest list.
Estimate the busiest arrival period, then describe the tasks at each lane. Name lookup, QR scanning, badge printing and walk-ins may need different equipment.
INCLUDE IN YOUR BRIEF
Guest volume, arrival window, check-in platform and number of lanes.
Test a sample ticket and an exception such as a duplicate or missing registration before opening.
HOW RENTAL PLANNING WORKSUse a dedicated station for guests whose registrations are complete. Test a valid ticket and the visual confirmation staff should expect.
Keep missing names, duplicate tickets and last-minute changes out of the main queue. Give this station the permissions its operator needs.
If badges are printed, confirm printer pairing, label stock and which station controls reprints. Measure this step separately from scanning.
Run several arrivals in sequence using the actual platform, lighting and stand position. Include one exception and one temporary connection loss, then adjust the station plan.